FAQ

We understand how daunting planning a wedding can be! During our consultation we’ll cover everything you could possibly need to know, but in the meantime here are a few helpful answers…

We already have our florist, will you style our venue for us?
Unfortunately we only offer our venue styling service for customers purchasing wedding flowers from us.You can still hire any of our props or linens from us on a DIY basis.

We like what you have to offer, what shall I do next?
Contact us to arrange a consultation, weekends tend to book up fast so please contact us early.. Tuesday and Wednesday evening slots are also available if you struggle to get in during the week.

What happens in the consultation, do I need anything?
Bring as much or as little as you feel is relevant. Although a general idea/ list of what and how many of each thing you will need is a good starting point. Knowing your budget is a must.

Why do we ask for your maximum spend?
Knowing your maximum spend allows to offer the best products and services for your price range.

We can spend tens, hundreds or thousands on your flowers. so knowing a ball park figure allows us to be efficient and offer the best advice on how and where to spend your money.

This way you and your guests get maximum impact without being wasteful.

If we want to book what deposit do you require?
We take a 25% deposit to secure your date.

We want to book but we don’t know what we want yet?
The deposit books us to work on your wedding, at your venue, on your chosen date. exact numbers are not crucial at this point, we update your order form when the final invoice is due 4 weeks prior to your wedding.

How soon after receiving my quote do I need to book?
That depends on you! Some people book at the initial consultation, others choose to take their quote away. No booking is secure without payment of a deposit. All bookings are taken on a first come first serve basis.

I don’t get paid until the end of the month, can you hold the date for me?
Unfortunately to be fair to everyone we cannot hold a date without a deposit.

How quickly do you get booked?
We take take bookings up to two years in advance.

Key dates start to book straight away, with most dates expected to be gone one year before, 18 months is the average time before people start to enquire.

I haven’t chosen my colour scheme, can I still book a consultation?
Yes, we can still provide an estimate based on your wedding date, style, size of arrangement and the flower types, colours can be confirmed at a later stage.

If we book, what happens next?
In some cases we may need to do a venue visit. This will be explained in the initial consultation, if a venue visit is not required we will have a final consultation a few months before your wedding. We will contact you to arrange this. However in between consultations we are always available by phone and email.

What happens if I change my mind about something I’ve ordered?
Don’t worry it happens. Just drop us an email and let us know, we will see what we can do to help. For hire items we will need to know asap so if you need any replacements we can make sure we have your item in stock. For fresh flowers if you are removing items we may need to re-quote. Everything is explained in the terms and conditions that we give you with your quote.

Will you provide a bouquet sample?
Yes, we can make a sample at your request, season permitting. The cost will be the price of the bouquet in full.

Can I keep my flowers after the wedding?
Yes, they are yours to keep, we will collect our containers and leave the flowers at the venue.

I want to make my own centrepieces, will you provide the flowers?
Although we always encourage creativity we need the time to focus on making our own arrangements perfect so this is not a service we offer.